Terms & Conditions

By registering and accepting Fragrance202 Terms and Conditions, you are confirming that you are at least 16 years of age and all information and details provided is correct, current and complete. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party. If we suspect fraudulent account activity or behavior we reserve the right to suspend, restrict or terminate access to our website. Your IP and Mac address will also be permanently blocked from further use of this website. This will be done without notice, and also we reserve the rights to report any suspicious or illegal activities to the authorities.

We can be reached via email or telephone at help@fragrance202.com or 1-800-217-1554. Our friendly Customer Services Team is available seven days per week from 7am-10pm (except Bank Holidays, we have limited customer service representatives on holidays, all emails will be answered within 72 hours.
All complaints should be made in writing; All letter should be mailed to the following address. Fragrance202, PO BOX 7127, Grand Rapids, Michigan, 49510 or email us at Help@fragrance202.com. Please note: Complaints can take up to 30 working days to be addressed, but in some cases, it can take up to 90 days for us to make a decision.

Offers and Promotions

Promotional codes are only allowed to be used once per promotion. Promotional codes cannot be combined with other offers or promotion Competitions.

All competition is held on our social media page and is subject to our terms and condition. Only countries that we are currently shipping to are eligible to enter the competition, for eligible countries, please see the list of countries on our delivery page.

The winner will be notified via email; the prize winner will be sent the exact item that is listed in the photographed. None of our competitions are sponsored, neither are they associated with Twitter, Instagram, or Facebook. All prize winners must claim their prize within 30 days from the date of the winning announcement.

ORDERS, PAYMENT & DELIVERY

If additional information is required regarding delivery, please visit our Delivery Page for more details.

Visit our Returns Policy page for more nformation.

Fragrance202 only sells 100% genuine products. We do not sell any fakes or copies.
Images are for illustration purposes only and may differ from the actual product received. Colors may vary due to picture quality,
All stock and prices are subject to availability, items added to the basket may change as you proceed to checkout so please recheck your order before submitting payment.

Prices listed on Fragrance202 are already inclusive of sales tax, the preferred currency is USD($). Payments can be made in multiple currencies but will be converted to USD($) at the day's conversion rate. Fragrance202 does not operate a price-matching policy.

All prices are clearly stated on the website if an obvious error is made with the pricing, Fragrance202 is under no obligation to ship the product. Customers will be contacted to confirm their order at the correct price if the exact price for the item is not met, Fragrance202 reserve the right to cancel and refund the order without further notification.

Acceptable payment methods are credit/debit cards: Visa Debit, Visa, Mastercard, Delta or by Paypal. Fragrance202 will not be liable for charges or payment processing fees, should they apply. Fragrance202 does not accept postal orders or check; payments are 100% electronic.

Please notify Fragrance202 if your order which was dispatched by Standard Tracked or Express Tracked Delivery has not arrived after ten business days, if there is an order delay, you will be notified. Orders dispatched outside of the United States can take up to 45 days for delivery, depending on the country. Please allow enough time to pass before contacting us; your package will be deemed missing or lost if enough time has passed and your item does not turn up, at which point a full refund will be issued, including any money charged for shipping.

In some cases, Fragrance202 may subject some orders to additional security checks at our discretion. This may include confirmation of Credit/Debit card details, PayPal details, or full address details. Fragrance202 reserves the right to request payment by an alternative method or cancel any orders if this information cannot be supplied.

In some circumstances, initial postage prices quoted at the time of order may not be sufficient to cover actual postage costs. If this situation should present itself, Fragrance202 reserve the right to notify you for the difference in shipping, failure to pay the additional shipping cost will result in the order being canceled and a full refund issued.

Fragrance202 reserves the right to cancel or refuse orders at any time without notification.

Fragrance202 reserves the right to withdraw, or restrict the use of promotional codes, promotional codes cannot be used in conjunction with other promotions.

If Fragrance202 is unable to fulfill part or all of your order due to stock becoming unavailable, we will refund your payment for items we are unable to supply. Fragrance202 will not be obliged to offer any additional compensation in any form for disappointment suffered.

Some countries may have additional customs charges; the recipient is 100% responsible for any custom changes that are required. Customers should contact their local post office for more details relating to their import.
Some countries may impose certain restrictions, which may incur additional charges, if there are other charges, customers will be notified in advance, the recipient must pay all additional fees. All refunds will be refunded to the original payment method unless authorized by management.

SECURITY
Fragrance202 do not store any credit or debit card details; all card payments are made through, Paypal, Amazon Pay, or Authoried.Net, all payment methods are safe and secure.