Fragrance202 takes your privacy very seriously. The privacy notice governs and details the main privacy principle Fragrance202 ("we", "us", "our") applies to the data we collect and process through our services. The privacy notices describe how Fragrance202 collects, uses, shares and secure personal information through our services, and also describes your choices regarding our use and your access to your personal information.
What information we collect/hold and why?
|TYPE OF INFORMATION||PURPOSES||LEGAL BASIS OF PROCESSING|
|Name, address, telephone number, email address||We use the information to register and maintain customer accounts||Legitimate Interest|
|Name, email address, date of birth||We use the information if the individuals participate in competitions or prize draws||Legitimate Interest|
|Credit / Debit card details||Card details are only used to process payment for products purchased||Legitimate Interest|
|Customer order history||We hold this information to help customers to track previous orders and make re-ordering easy||Legitimate Interest|
|Customer's purchase history||We hold purchase history information to comply with HMRC requirement||Legal obligation|
|Email address||We use email address to send out E-Newsletter about our new products and offers||Consent|
|Internet protocol (IP) address, browser type, URLs of referring/exit pages, operating system, date/time stamp, the information you search for (via cookies)||We collect these details to improve browsing experience, functionality, security, and performance of the website||Legitimate interest|
How do we protect your personal data:
- We will not transfer your personal data outside the US without your consent.
- We maintain administrative, technical and physical safeguards designed to protect personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
- Our checkout process uses industry standard SSL (Secure Sockets Layer) 128-bit encryption which secures your data. However, submission of information over the internet is never entirely secure.
- We process your payments using secure Paypal, Amazon Pay, and Authorize.Net.
- We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
Who else has access to the information you provide us?
We may pass your personal data to third parties who are authorized data processors or service providers (i.e. USPS, Authorize.Net) to us for the purposes of completing tasks and providing services to you on our behalf. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will not share your personal information with any organization apart from us. They will also hold the data securely and retain it for the period we instruct.
How long do we keep your information?
We will hold your personal data on our systems for as long as you are registered with us and for as long afterwards as it is in our legitimate interest to do so or for as long as necessary to comply with our legal obligations. We will review your personal data every year to establish whether we are still entitled to process it. If we decide that we are not entitled to do so, we will stop processing your personal data except that we will retain your personal data in an archived form to comply with future legal obligations (i.e. compliance with tax requirements and exemptions). We will securely destroy all personal information once we no longer need it.
E-newsletter and competition:
We offer you the opportunity to opt-in to subscribe to our e-newsletter. However, you can easily opt-out any time either by clicking on unsubscribe link found in the bottom of the e-newsletter or updating the communication preferences. Alternatively, you can also opt-out by contacting us. Similarly, you can also opt-in or opt-out to receive e-newsletters while participating in competitions or prize draws.
Information we collect from you on our website:
Cookies and Other Tracking Technologies
Like most other transactional Websites, we use "cookies" to improve your shopping experience and to save you time. Cookies are little tags that are placed onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Cookies allow us to customize our website to your individual preferences in order to create a more personalized shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances.
You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the shopping cart, will be limited.
you targeted advertising based upon your interests.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking. Please note this does not opt you out of being served to advertise. You will continue to receive generic ads.
We gather certain information and store it in log files when you interact with our Website and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, the information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information.
We collect analytics information when you use the Website to help us improve them. We may also share anonymous data about your actions on our Website with third-party google analytics. Click here to view google analytics data privacy
Complaints and Queries:
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Contact us for making any such request.
If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner's Office in their capacity as the statutory body which oversees data protection law