Delivery & Returns
We do not sell fake or aftermarket products, All fragrances are 100% Authentic with money back guarantee.
Orders placed before 2:30 pm is typically processed the same day. Orders can take anywhere between 1-5 working days to be picked, pack and shipped. Most orders are shipped from Michigan, while we have more than one warehouses across the United States, we usually ship items from the warehouse that is closet to the customer's location. Once an order is processed and shipped, an email will be sent with the tracking number; please allow up to 48 hours for the tracking information to be updated.
Orders can be tracked online, or directly from our website. To keep our shipping rate low, and to continue offering free shipping on selected items, we ship all orders using snail economy mail, which can take up to 10 business days to get delivered. Orders are shipped using, UPS, USPS, FEDEX or DHL. We require a Signature from the customers for all orders over $100.00
We are a 5 star rated company and offer hassle-free returns. Orders may be returned up to 7 days from the ship date for a full refund LESS any other cost incurred, such as gift wrap cost, please contact us, we will provide you with an RMA number and a returns label to have the item returned to us.
Please note: Even though we are providing you with a prepaid label, the cost of the label will be deducted before issuing a refund. If shipping were free, we will also deduct the shipping cost in addition to the shipping cost to return the item. All refunds are credited back to the payment method used at the time of checkout. Returns are not accepted on some products, such as tasers and all intimate product. Also, there is a restocking fee of up to 30% that maybe apply. All packages should be returned in its original packaging. We are not responsible for an unclaimed or a lost packaged.
Shipping cost for Unclaimed, undelivered, returned or refused package will not be refunded.
Refunds typically take 3-10 business days be credited; Please allow up to 7 business days for a full refund.
Canceling an order within the first 24 hours of purchase, will not attract any charged. But if the cancellation request came after 24hours, we may or may not be able to cancel the order; if we can cancel the order, there will be a $3.99 fee for each cancelation.